Present only relevant products to your customers.
AI personalized touchpoints that help you:
- Intelligently offer product
- Dynamically served content
- Decrease a churn score
And many more…
They are putting lights on the most hidden places giving you whole new perspective on business and making your vision much more clear.“– Srdjan Grabovac, Business Development Manager, Planeta Sport
– Mihailo Ponjavić, CEO Super Kartica
Key features and benefits
Touchpoint Studio is a solution for managing personalized experiences on any channel. It’s ideal for upselling, cross-selling and keeping customers in the checkout.
Intent based personalized recommendations
Our Touchpoint solution enables you to properly segment and present products and offerings to your website or e-commerce based on visitor intent so you could develop a system that will automatically facilitate upsell and cross-sell opportunities based on given rules and customer intent.
This helps you significantly increase your average basket value and customer lifetime value by integrating a system that will know your customer's next step in the purchase journey even before them.
Dynamically served content
To truly succeed at landing page conversions, you need to have the competitive advantages that will keep you ahead of the competition.
And having the ability to implement dynamically generated personalized content on the landing page is a vital step in the overall conversion optimization process and will out-perform the static control virtually every time helping you achieve the ultimate goal of turning visitors into paying customers.
Personalized recommendations for the next purchase
Create a superb customer experience by delivering super-relevant product recommendations to your customers.
C360 understands customer intent in a way that your e-commerce could display only relevant product recommendations so your conversions skyrocket.
In combination with our other tools, C360 improves further with each click, search query, and purchase at your eCommerce.
Rules based product recommendations
How to delight a customer?
Easily, just offer them a product that solves their need or pain points.
Our Touchpoint solution enables you to use your business wisdom and play with setting rules & filters on as many product positions as you want so you could provide a solution to your visitor's problems.
Intelligent product recommendations
Rule-based recommendations help you to serve customers that you already know but now you could take advantage of statistics with a little help from AI so you could serve not only customers that you know but also the ones you don't.
This will increase the chances that a client you don't know will like the recommendation and preferably buy from you not the competition.
Most used Recommenders
Similar products
Upon learning what the client is searching for in the current session, the system can then recognize and recommend similar products. For example, when searching for black sport shoes, the system can display other black sport shoes available.
Related products
Related products are based on real time search the client does, but the system displays related products instead of similar. Following the example above, when searching for black sport shoes, clients will be presented with items related to them, such as socks, shorts etc. Related products are a useful way to upsell and cross sell to a customer with limited data available.
History Based recommendations
By looking at historic purchases, the system can „determine” and suggest items that the client is likely to be going out of stock, such as printer ink or similar.
Solver Personalizer Prices
Basic
€10,00
First 1M requests: €0.000450
From €800,00
Features
Similar Products – Items to Item
Search Basic
Most Popular Products
Customer Based Recommender
Customer simmilarity Recommender
RFMT Segmentation
Session Based Recommender – Recommender on Steroids
Triggers – Lightweight Marketing Automation
Customer Lifetime Value
Basic Support
Mon-Fri 9-17 CET
Business Consulting
On request
1 Man Hour Yearly
API Access
Item API
Customer API (Basic)
Events API
Search API (Basic)
Smart
€60,00
First 1M requests: €0.000750
From €1600,00
Features
Similar Products – Items to Item
Search Basic
Most Popular Products
Customer Based Recommender
Customer simmilarity Recommender
RFMT Segmentation
Session Based Recommender – Recommender on Steroids
Triggers – Lightweight Marketing Automation
Customer Lifetime Value
Basic Support
Mon-Fri 9-17 CET
Business Consulting
On request
1 Man Hour Monthly
API Access
Item API
Customer API
Events API
Search API (Basic)
Profile API (Parts)
Next Generation
€100,00
First 1M requests: €0.000950
From €2.400,00
Features
Similar Products – Items to Item
Search Basic
Most Popular Products
Customer Based Recommender
Customer simmilarity Recommender
RFMT Segmentation
Session Based Recommender – Recommender on Steroids
Triggers – Lightweight Marketing Automation
Customer Lifetime Value
Basic Support
Mon-Fri 9-17 CET
Business Consulting
On request
3 Man Hours Monthly
API Access
Item API
Customer API
Events API
Search API
Profile API (Parts)
Triggers API
Enterprise
On request
N/A
First 1M requests:
N/A
On Request
Features
Similar Products – Items to Item
Search Basic
Most Popular Products
Customer Based Recommender
Customer simmilarity Recommender
RFMT Segmentation
Session Based Recommender – Recommender on Steroids
Triggers – Lightweight Marketing Automation
Customer Lifetime Value
Basic Support
Mon-Fri 9-17 CET
Business Consulting
On request
15 Man Day Yearly
API Access
On Request
3 Proven Tools for eCommerce Growth (That Actually Works)
Collected hands-on experience from working with some of the biggest eCommerce businesses.
- Understand how online shopping and ecommerce is changing
- Get an idea to utilize data and create the perfect offer for your customers
- Easily understand how to increase customer satisfaction, engagement, and loyalty by intelligently segmenting customers