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Agentic AI
Effective use of resources to support your business transformation
Designed to understand and solve complex problems, Agentic AI is the perfect solution if you want to simplify your customers’ journeys, increase productivity, and enhance customer experience.
Find the perfect way to manage your customers’ questions, complaints, and inquiries — 24/7. Efficient, spot-on, and productive AI agents will open a whole new set of opportunities for your business, accelerating the processes and providing quick solutions for your customers at any time.
Agentic AI creates a seamless human-like experience
Agentic AI is a valuable resource that will save time and simplify your workload. Thanks to its features, complex learning model, and ability to adapt to different contexts, dynamics, and requests, Agentic AI provides an excellent customer experience that resembles a conversation with a human.
Unlike a Chatbot, an AI agent can understand context and adapt to input dynamics. While chatbots are limited to predefined scenarios and can only help to an extent, answering predictable inquiries, AI agents are able to search through a vast database, emulate decision-making, perform tasks, and find solutions for various situations.
Constantly adjusting and improving based on the feedback and base updates, every new task or change requires minimum adjustment. Moreover, AI agents develop over time and get better and better at what they do. And they can do a lot!
Check the package status, open a dispute, find relevant information, complete a task within the set procedure and resolve a task once finished. The human-like experience and emulation of decision-making by an AI agent will increase the efficiency and speed of resolving customer requests, reducing the workload for your employees and avoiding your customers' frustration over a chatbot.
Always available and with the right solutions
The major advantages of AI agents include their instant availability around the clock, regardless of the workload. Your clients will have all the data available within seconds and perfectly crafted offers that will resonate with them. Based on the gathered data, guidelines, and inputs, Agentic AI always has the perfect answer with valuable insights, offers, and solutions for different situations.
Depending on the industry you're in, you can select from several kinds of AI agents that will perfectly resemble a real, human-led conversation and provide relevant information in a heartbeat. Being always available and packed with useful facts, AI agents will be loved by your customers for their quick human-like replies.
Create the perfect agent for your business
Provide relevant data resources your AI agent can use to ensure perfect alignment with your brand's values and customer policies.
It will find the best solution for every inquiry based on the provided information and relevant data sources, ensuring an independent resolution of requests, emulating decision making and reducing the waiting time for the customer.
This will increase customer satisfaction, while significantly reducing the workload.
With AI agents, nothing is left to chance. To make sure all of your business processes are aligned with your policies, you can always define when human intervention is needed.
Easy learning and high adaptability for a simlingles transition
Whether you're shifting industries, adapting your offer, adding new products or services, or conquering new markets, AI agents will follow along. The learning process is fast and effective, so your ability to adapt to the market changes will give you the competitive advantage that can transform your business.
AI agents can perform tasks and easily switch between tasks and languages, so you don't have to hire people with specific skill sets to solve the basic inquiries or go through a time-consuming selection and onboarding process when developing on a new market just because of the language barrier.
AI agents can easily adapt and communicate in different languages, covering all the inquiries on the new market. This will ensure you enough time to assemble a new team, if necessary, without delaying the start of the business.
Fast and detailed query engines will search for the perfect solution to every situation — quickly and precisely, leaving no room for doubt. Additionally, based on the feedback provided, AI agents are constantly improving and applying best practices to achieve the desired results.
AI agents are the perfect solution for increasing productivity, reducing response time, and minimizing the workload for humans while increasing customer satisfaction.
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
