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AI in our products
Predict, personalize, perform with AI tools that drive business success
Artificial intelligence is no longer a futuristic concept – it is a vital tool that is transforming the way businesses interact with customers.
We offer you AI-powered solutions designed to improve every stage of the customer journey, delivering personalized experiences, actionable insights and sustainable growth.
By tailoring marketing efforts, product offerings, and customer service to each segment, businesses can:
Optimize marketing efforts
Enhance product offerings
Provide superior customer service
Discover how cutting-edge AI technology transforms customer interactions, boosts engagement, and maximizes business outcomes.
Personalize every interaction with your customer
One-size-fits-all approaches to customer engagement are a thing of the past. Our AI-powered Segmentation system analyzes diverse customer bases and groups them based on shared characteristics, behaviors, and demographics.
By understanding unique customer needs, Segmentation ensures that your message reaches the right audience at the perfect moment.
Our Segmentation Studio leverages AI-driven insights to refine customer segmentation. By using AI results as filters, businesses can tailor segments based on:
Churn Scores, Identify at-risk customers and proactively re-engage them
Recommender Insights Personalize offerings to align with customer preferences
Customer Lifetime Value (CLV) Prioritize high-value customers for focused marketing
This approach ensures every segment is strategically optimized, improving campaign efficiency and customer satisfaction.
Transforming data into actionable customer insights with RFMT segmentation
Our RFMT Segmentation strategy is built on the foundation of Recency, Frequency, Monetary Value, and Tenure, offering a comprehensive view of customer behavior.
By analyzing these metrics, you can:
- Identify and nurture your most valuable customers,
- Re-engage customers who have lapsed,
- Allocate marketing efforts where they’ll have the greatest impact.
RFMT segmentation not only boosts retention but also empowers businesses to tailor their efforts, ensuring maximum value from each customer interaction.
The future of personalization Recommenders
The heart of an unforgettable user experience lies in personalized recommendations. Our advanced AI recommendations analyze user behavior, preferences and trends to make suggestions that are intuitive and relevant. AI-driven personalization takes it to the next level by seamlessly integrating with:
Broadcast Campaigns
Tailor messages based on user preferences for maximum impact
Automation Workflows
Deliver personalized recommendations in real time, enhancing customer engagement and satisfaction
Recommenders not only enhance the shopping journey but also drive measurable outcomes such as higher conversion rates, increased basket values, and stronger customer loyalty.
Find your best fit customers with Lookalike
With AI-powered Lookalike we simplify the process of identifying high-potential prospects. By analyzing similarities between existing customers and new candidates, our system pinpoints those most likely to engage with your brand. This technology enables businesses to:
- Expand customer bases efficiently,
- Reduce acquisition costs,
- Boost the ROI of marketing efforts.
AI Smart campaign composer, your blueprint for success
The Smart Campaign Composer uses AI to craft marketing strategies that align with your goals and customer needs. Acting as a virtual strategist, it:
- Suggests optimal campaign structures,
- Identifies target audiences with precision,
- Predicts campaign outcomes for informed decision-making.
This feature simplifies campaign planning, allowing teams to focus on creative execution while AI handles the data-driven heavy lifting.
Redefine efficiency and customer experience
Imagine a world where every customer feels understood, every employee operates at peak efficiency, and every query gets an instant, accurate response. Our AI technology makes this vision a reality, going beyond traditional applications to serve as a virtual salesperson and assistant, transforming the way businesses interact with customers and streamline their internal operations.
Virtual salesperson - personalization at its best
With AI acting as your virtual salesperson, customers receive real-time product suggestions tailored specifically to their needs, preferences, and purchase history. This isn’t just about recommending the obvious; it’s about anticipating desires, unveiling hidden opportunities, and guiding customers through a personalized shopping journey.
The result? Enhanced customer satisfaction, higher conversion rates, and stronger brand loyalty.
Your secret productivity weapon, virtual assistant for employees
Need to locate a critical piece of information buried in a sea of data? The AI retrieves it instantly. Facing a problem that’s slowing down productivity? The AI offers actionable solutions.
The outcome is a workplace where efficiency soars, stress plummets, and innovation thrives.
Improve interaction with each of your customers
Whether customers are seeking product details, troubleshooting an issue, or exploring new services, the AI ensures they get what they need—when they need it.
This instant assistance doesn’t just resolve problems; it enhances the overall user experience, making every interaction seamless, engaging, and satisfying.
Customers leave with answers to their questions, respect for their time and solidified trust in your brand, which is the ultimate goal. Let AI transform your business into a customer-centric, future-ready powerhouse.
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
Frequently Asked Questions
Find answers to the most common questions you may have.
What makes AI-powered recommenders unique?
Our AI recommenders analyze user behavior, preferences, and trends to deliver personalized suggestions. By integrating with broadcast campaigns and automation workflows, they provide real-time, relevant recommendations that: enhance customer engagement, boost conversion rates and basket values and build long-term customer loyalty.
How does Lookalike AI help expand the customer base?
Lookalike AI identifies high-potential prospects by analyzing similarities between existing customers and new candidates. This helps businesses efficiently expand their customer base , lower acquisition costs and Increase marketing ROI by focusing on the right audience.
How does RFMT segmentation work, and what are its benefits?
RFMT segmentation uses four key metrics: Recency, Frequency, Monetary Value, and Tenure, to evaluate customer behavior. By analyzing these metrics, businesses can identify and nurture high-value customers. Also, allocate resources more effectively and re-engage lapsed customers.
How does AI act as a virtual salesperson?
AI provides real-time, tailored product suggestions based on customer preferences and purchase history.
How does AI enhance customer support?
AI delivers instant, accurate responses to customer queries, whether they’re seeking product details, troubleshooting, or exploring new services. This improves the user experience by saving time, providing seamless interactions and building trust and brand loyalty.