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Banking Agent
Give your clients outstanding support throughout their journey using an AI Banking Agent
Set the standards for excellent customer care providing accurate information, specific advice, and banking solutions tailored for every client based on their information and needs.
AI Banking Agents deliver instant, accurate 24/7 support, cutting costs by up to 30% and freeing your team from repetitive tasks. Tailored for banking, they boost efficiency and compliance.
AI banking agents will transform your clients experience
Using the provided data resources, an AI banking agent can analyze every request, minding the context and available client information to provide accurate, informative, and personalized answers for every inquiry.
This addition to your workforce can significantly assist your clients and provide them with relevant information regarding banking products, qualification requirements, and the application process.
Thanks to Large Language Models, your clients won't notice the difference in communication between AI agents and real people, except for the efficiency and faster response rate. The AI agent works based on available resources and defined guidelines, so you can always make sure your company's policies are met and a unique approach is guaranteed throughout your client's journey - regardless of the platform and type of inquiry.
Automate the parts of the process that can be resolved without human intervention
In defined cases, AI banking agents can help your clients fill out an application and even approve certain banking products based on the relevant data, within its scope of work.
You can precisely define which actions can be resolved and approved by the AI agent and what situations require human involvement, reducing the workload and automating the process to increase productivity and customer satisfaction.
Personal banking assistant for every client with AI technology
Working to make your client's life easier, AI banking agents can perform tasks and provide information promptly and efficiently.
AI banking agents can perform tasks on clients' requests - money transfers, currency exchanges, bill payments, regular monthly and weekly payments, or specific payments based on clients' requests.
They can easily calculate interest rates, monthly payment amounts and other costs associated with different banking products, comparing different scenarios, and helping your clients find the best solution according to their needs and budget.
Reduce the workload for your employees
AI banking agents will reduce the workload for your employees while providing your clients with relevant information that will help them plan their budget, make the necessary calculations, and choose the best solutions.
Generating reports based on different criteria can help your clients analyze their spending habits and come up with a plan for more convenient spending or saving a certain amount of money.
Useful tips, recommendations and requirements for available banking products and solutions that are aligned with your client's needs will increase your customer's satisfaction, sales rate, and response time for every inquiry, request, or task.
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
