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Customer 360
Make your customers the center of attention
Keeping track of every aspect of your audience and customers’ behavior is an approach which provides insightful and complete data based on various criteria determined by your needs.
With customer 360 approach, you’ll get:
Valuable insights
Data-driven decision-making across departments
Superior customer experience
A complete overview of your customer’s behavior, online habits, customer journeys, interactions with different content and platforms, and reactions to different approaches will help you gain valuable insights and make data-driven decisions for the best possible results.
Make your business thrive with the help of strategic, complete, and perfectly organized data that will give you an advantage over your competitors and make your customers continuously choose you.
Why choose Things Solver?
With Things Solver, you'll get a complete overview of your customer's data, including every click, behavior, purchase, abandoned cart, and more. This will help you understand the patterns, pain points, and weak spots of your web or app.
Marketing campaigns based on the right data will skyrocket your results and make your efforts worthwhile. Numerous functions based on important data will make your business thrive and you'll improve every step of the customer journey, get the right offer to the right people, and maximize your conversion rate in no time.
Superior Customer Experience with 360 approach
Not only will your business benefit from the all-around approach to your customers, but your audience will also enjoy the experience on your website or app.
They'll be able to quickly find what they're looking for, and get all the right recommendations, discounts, and offers.
Use their preferred channel and let them know you always have the right offer for them.
Get overall customer satisfaction with a consistent approach across departments. Make your customers feel heard and seen, avoiding the frustration of having the same interactions through different channels. Your departments will all share and exchange information about your audience, so they will know what to offer them and how to convert them into loyal customers.
Gain the competitive advantage that will make all the difference
Knowing when and where to find your customers, approaching them with the right offer, and making a personalized customer journey will make you stand out from the competition.
With Things Solver you'll have all the right data straight from the source, so you can avoid rookie mistakes, no matter the stage your business is at.
Simple and easy exchange of data
Set your team up for success!
Regardless of whether it's sales, marketing, or customer care, all of your departments will share and see the complete overview of a customer or an audience member.
This will allow them to always have the right answer and take action with the highest chances for success. Your customers will feel like you truly know them and understand their needs, and there is no competition to that.
The storage and usage of the data are super simple and adjusted to your business needs, so you can relax and use many eye-opening insights to make the best decisions yet.
Make Things Solver the first of many!
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
