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Customer Data Platform
Embark on a vision of data-driven actions
The lack of information is something no business can afford. But is it enough only to collect data?
That’s why you need a Customer Data Platform that will help you:
Properly store and manage data
Gain valuable insights
Make the best possible decisions
In today’s world of ever-growing competition, the answer is easy – it’s not nearly enough.
What counts is the quality of data, their proper storage and distribution, and, most importantly, what you can do with them.
All important data in one place
Forget about the overly complicated procedures, miscommunications, and lost opportunities due to lack of information.
With Things Solver CDP, you will have all your data from various sources in one place. CDP collects data, unifies it, analyzes it, and delivers valuable insights to help you make the right decisions to grow your business.
Easily access all the data you need, analyze your customers' behavior, and marketing campaigns' success to make the right moves to get the desired results.
All the data from your website or app, forms, sales funnels, and more will find their place in our extensive CDP. You can also upload data and unify all the different sources to use them for further analysis.
Personalized messages for the ultimate results
You'll get information on every user and find out their preferences, interests, and at what stage of the buyer's journey they're at, so you can deliver the best offer.
Use the data to create personalized campaigns, and landing pages, or make unique flows for every individual.
Craft the best messages and offers to grab your audience's attention, make your products or services their first choice, and maximize your conversion rate.
Also, all departments will have access to all interactions and data for every audience member, so they can be as efficient as possible, which will result in excellent customer experience and better usage of your resources.
Easy, simple, and effective
Don't let the extensive functions scare you. CDP is easy to use and it has many possibilities for the usage and the analysis of different types of data.
Use exactly what you need to know to deliver the best offer, launch a successful campaign, and make a one time customer a long term user.
You don't need coding skills and everything you need is just a few clicks away. The data can be shared across teams or organized according to your needs, and they're updated in real time, so you can always have the latest info.
Use the reporting section to your advantage
The CDP adapts and unifies all of your data that used to be scattered across departments so you can further analyze them and get the answers you need to drive your business forward.
Extensive reporting will help you understand your customer's behavior, learn from your mistakes, and improve every step of the process. You can also use it to determine which approach, campaign or target audience selection is better and make data-based decisions for unmatched results.
Data safety is one of our top priorities
Handling a lot of data, especially sensitive ones can be quite a challenge if you lack the right support. With Things Solver, all your data is protected and safe throughout different setups and procedures we have established. Experts from our security department will be more than happy to talk you through the mechanisms of protection, to make sure it fits your needs.
Using our CDP you'll ensure your data is protected and compiled with the necessary legal norms, depending on your industry. When it comes to practical issues, you dont need to worry as this will not affect the work process. The data will be easily accessible for people you determine should have access and to what extent.
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
