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Knowledge Studio
Provide your AI agent with all the resources necessary to complete set tasks and answer clients’ requests
Using the Knowledge Studio, you can define the rules and procedures for your AI agent in its interaction with your audience and clients. Its ability to fast search and extract relevant information will reduce the response time for your client’s requests providing them with updated, accurate information and clear instructions regarding the next steps, when needed.
AI agents can easily adapt to every change
Fast search of vast databases makes AI agents excellent solutions in applying new technologies, offering new products, or conquering new markets. You don't need to spend weeks or months training new hires — AI agents will have all the necessary information within minutes. Also, the output is available in multiple languages allowing you to avoid the language barrier in new markets or with specific client groups.
Keeping the database updated gives the AI agents great accuracy and precision within their scope of work — they will always use the newest data, avoiding misunderstandings and complicated re-learning when changes occur.
Through Knowledge Studio you can easily scale and upgrade your agents, providing new and updated information that will be used immediately to ensure easy transition and instructions that are always up-to-date, leaving no room for misunderstandings.
Keep things simple with different forms of data
The database for your AI agent can be made of different resources and forms allowing you to upload any kind of document — table, text, graphics, and more without having to unify them. This will save you time and provide the accuracy and clarity necessary for different data types.
Your AI agent will easily access them all and extract the necessary information, answers or procedures within minutes, providing an accurate, fast, and human-like response to every client request. Use all the advantages of the Knowledge Studio, without converting and translating the data.
The amount of data available to an AI agent, combined with the speed of its search and response, is the competitive advantage you've been looking for. Moreover, it will have a great positive effect on your team's creativity and efficiency by reducing the workload and making their job easier.
Easily scalable and highly adaptable, AI agents will become an irreplaceable asset when you're facing new trends, legal or procedural updates, new markets, or similar.
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
