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Trigger Based Campaigns
Create a perfect campaign for every step of the buyer’s journey
Automation can go a long way and save you time and effort while getting the desired results!
Things Solver brings features that will make every step of your audience journey perfectly followed by an action that will boost your conversion rate and customer satisfaction.
Create the perfect response to every audience member’s action and position your brand as one that customers will love to engage with.
Make them feel appreciated
Building a relationship with your customers is key to fighting the competition. Your products and services may be similar, but the way you make your customers feel is what counts.
Let your audience know they're appreciated! It's based on that feeling that they will decide whether to come back or not.
With trigger-based campaigns, you can easily set up a response perfectly suited for every action. Send them a warm welcoming message after they've filled out a form or subscribed to your newsletter. Use their data to make them feel valued by sending them a birthday card. Include a relevant discount and you'll be at the top of their minds for every next purchase!
Set up the perfect campaign - every time
Automated campaigns are practically run by themselves!
Set the triggers for different scenarios and create the perfect journey that will seemingly lead your customer to check out.
Anticipate likely scenarios and set actions that will change your customer's minds if they're having second thoughts. You can take action when your customers don't open an email or a viber message. Use some other channel to remind them they have something special waiting for them within your offer.
With Things Solver you will increase your chances for success and get excellent results, every time.
Anticipate what could go wrong and reduce your churn rate
Sometimes people change their mind… And that's ok!
But with Things Solver trigger-based campaigns, you can significantly decrease abandoned card issues and take action to prevent losing a customer.
Send them a reminder they haven't finished their purchase or provide useful tips on what they can do with the items left in the cart. Make your message easy-going, relaxed and meaningful. Providing an additional discount or a special offer at that point may be exactly what they need to make the final decision.
Remind them of a special offer, send a follow-up message, or reach out to them if they haven't seen your message on the primary channel. With automation, you can easily set the triggers and the actions that follow in the set time frame.
This way you can avoid spamming and sending multiple or unrelated messages that will make your audience want to unsubscribe.
Create a great after-purchase experience and gain a loyal customer
Design a unique flow that will follow every customer through their journey with appropriate responses and actions. After a finished purchase, your job is not done. In a way, it's just the beginning.
Send your customers a thank you note after their purchase, a discount code for their next visit, or politely ask them for a review. Their opinion is very important to you and make sure they know it.
A certain purchase may trigger adding a customer to a specific audience group and improve up-selling or cross-selling activities, resulting in both increased conversion rate and overall customer satisfaction.
Craft the perfect message for every situation
Carefully set the time frames and make sure the content of every message is relevant and sent at the right moment.
Letting your customers know they're important to you will never go out of style.
No complicated coding or manual tracking is needed. Everything is easy to set up in just a few clicks, so you can relax and enjoy while things automatically take their course, the way you want them to.
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
