SR
Optimization
Raise customer engagement through advanced AI optimization
The digital world is changing at lightning speed, so understanding your customers and optimizing operational efficiency is key to staying ahead. ThingSolver’s AI-driven solutions offer cutting-edge tools to help you optimize and transform your business for peak performance.
Comprehensive optimization solutions customized to your needs will provide you with insights that you can easily apply to improve your customer relationship strategy.
Unlock customer leads with advanced analytics and segmentation
By analyzing customer interactions across various channels you can gain a comprehensive view of their preferences and behaviors. Customized strategies for each channel ensure maximum engagement and satisfaction.
Identify and target potential high-value customers who may need an extra push to convert into loyal clients.
Focus on nurturing regular users and champions by rewarding their consistency and trust.
Re-engage users who have shown past interest or are returning after a long hiatus. These individuals represent an opportunity to reignite their connection with your brand.
Develop strategies to activate low-engagement users by offering incentives, personalized messages, or exclusive offers.
Go beyond basic categorization with our tools. By integrating insights across both channel focus and activity focus, businesses can create a well-rounded strategy that not only meets customer needs but also drives profitability
Harness the power of analytics and segmentation to deliver results that matter—for your customers and your bottom line
Achieve maximum efficiency through strategic optimization of resources
One of the most effective ways to optimize resources is to match them with the value each customer segment brings. High-value customers may require personalized, high-touch interactions through premium channels like dedicated account managers or in-branch consultations. Meanwhile, lower-value or less engaged customers can be effectively served through cost-efficient channels such as automated systems or self-service platforms.
Automation plays a pivotal role in resource optimization.
With our Automation Studio, you'll be able to create exactly what, when, and through which channel will interact with your customers throughout their journey.
By aligning resources with customer value and embracing automation, businesses can reduce costs, increase productivity, and create a seamless customer experience that drives long-term loyalty and profitability.
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
