SR
Workforce Hub
Scale your business and achieve excellent results with minimum effort
AI agents can take away a lot of your worries and make your business run smoothly with minimum intervention. All you need to do is clearly establish your procedures, pick AI agents with the right skills and tools, relax and enjoy the result.
Workforce hub is the platform on which you can create, test, and improve your AI employees to meet your standards, improve their efficiency, and boost results.
Agent Studio: Choose the right AI agent for every task
Depending on your scope of work and your business needs, you can use an AI agent with a specific set of skills and predefined roles to fit in with your goals.
Every agent has its expertise and is created for a different role — you can choose from one of the premade agents or make your own. Service agent, banking agent, sales agent, marketing agent can be the right fit for the role you want your agent to have, but if you need a different scope of work covered you can use our AI driven tools to generate a legal agent, HR or finance assistant, and more. The roles define the AI agent's capabilities and areas of application to achieve the best results.
AI agents can perform various tasks based on their skills and tools. You can provide the agents with prompts, ensuring the desired result and test them to see if they fit the role. AI agents are adaptable to different scenarios and are context-sensitive, so they give relevant answers, avoiding frustration and discontent users.
Skills Studio: Create AI agents that meet your expectations
Workforce hub allows you to create, customize, and adjust your agents according to your preferred workflows, specific business needs, and the results you're aiming for.
In Skills Studio you can choose the skills you want your agent to have based on tasks you want it to perform. Within the tool registry, you can find the right tools for your agent and make sure that the set tasks will be performed the way you see fit. For maximum flexibility, you can always edit or add new tools.
Guardrails are used to define the boundaries and limitations for the agents, so you can relax knowing that they will never take action that will risk your reputation, or ethics, or be in contrast with your business guidelines. Through guardrails you can define the way an agent answers certain phrases, what to avoid in communication, and what not to answer, making sure your brand's communication is aligned throughout your business.
Brain Studio: LLM for a human-like experience
Large Language Models are used to create a human-like experience for every interaction the AI agent has with clients. This allows the agents to be aware of context and different ways of input, and to quickly adapt providing relevant answers and solutions.
Thanks to the advanced Large Language Models (LLM), agents are capable of delivering intelligent, context-aware answers which simulate a human-like experience, which is highly appreciated by your customers and clients. This eliminates the predictability and limitations of a chatbot, providing a positive experience and successful resolution of customer inquiries
Knowledge Studio: AI agent has all the information available within seconds
To make sure all of the agent's actions align with your policies and guidelines, you will provide a set of resources that the agent will use during its interaction with the customers and performing tasks. Depending on your needs, you can easily upgrade or replace available resources for your AI agents. This way you'll make sure they always have the latest data and guidelines, for efficient and accurate performance .
For added flexibility, you can use different data sources and formats for AI agents' knowledge base, making sure they have all the necessary information they can tap into for optimum results. This will speed up the setup process as you don't need to adjust your data to specific formats.
Set the right guidelines and exclude the possibility of human error in tasks that can be completed by an AI assistant. You will boost productivity, customer satisfaction, and ensure a smooth solution for large volume, repetitive tasks reducing the workload for your team members and speeding up different processes.
Availability and a human-like experience
AI agents are available 24/7 through the platforms you choose - messaging apps, web interfaces, software, and more making sure to handle all the given tasks through various communication channels for maximum convenience.
Provide the correct input, scenarios, and more, and test your agent before releasing it. You can use fine-tuning to make sure no mistakes or flaws are identified within the process. After a while, you can use AI agents' valuable feedback to further adjust the agents to your business needs, ensuring a high-quality service and excellent results.
Available in multiple languages and easily scalable, AI agents can be the right solution in always-growing environments providing a prompt adjustment to ever-changing markets and never missing an opportunity for growth. AI agents act like well-experienced employees from the first moment of their usage. No confusion, no adaptation period, and no involvement needed from senior employees. AI agents have the complete knowledge available in databases provided and they can find and deliver the information required within seconds.
Easily scalable and adaptable, AI agents will adjust their actions in no time, making sure your business is always supported the right way.
Testimonials
“As a long-time client and a partner of ThingSolvers, I’ve always been impressed by their practical solutions-driven spirit and mindset, combined with deep expertise in data analytics & data management.
What I truly believe sets them apart is their strong commitment to collaboration, paired with a no-nonsense approach—a combination that makes even the most challenging projects manageable.”
“Anticipating customer behavior and creating strong loyalty programs are no longer future, but the present of modern retail business. Experienced, dedicated, and extremely open-minded professionals from the Things Solver team helped us to dig deeper into our customer database. They developed a powerful tool which helps us to understand our customer’s behavior and provide them the best possible service.”
Our online shop, www.gbs.rs, has been using the Solver AI Suite service from Things Solver for several years, and we are extremely satisfied with the results their AI search tool delivers. Thanks to this solution, our shop’s users can easily and quickly find products that the AI algorithm recommends based on personalization, as well as products that best suit their needs, significantly contributing to their satisfaction and making the shopping experience seamless.
We would also like to highlight the professionalism and kindness of the Things Solver team, who are always ready to collaborate and quickly adapt the tool to our specific needs. Every personalization and additional service has been implemented efficiently and within the agreed timelines, which is of great importance to us.
Golden Beauty Shop is an online shop where customers can find a wide range of decorative cosmetics from the Golden Rose brand, hair dyes from Elea, MM Beauty, and Miss Magic brands, as well as hair and hand care products from the Aroma brand. With the support of Things Solver, our team is able to deliver the top-notch customer experience our shoppers expect and deserve.
Things Solver has become an essential part of our operations at Gigatron, enabling us to make informed and faster decisions. Their advanced solutions for analyzing website visitor behavior, advanced segmentation, and customer profiling have significantly improved our operational processes, particularly in optimizing sales strategies.
Thanks to Things Solver, we have been able to identify key trends, personalize offers, and enhance team efficiency. Their team is highly professional and always ready to provide support, making collaboration with them straightforward and productive.
“We began the cooperation with the Things solver team couple a of years ago, after thorough analysis with whom we want to make our business smart wise. As of then, we have expanded our cooperation in all three countries (Austria, Switzerland and Germany) and the first results have become visible in two months. Planning our sales and retention strategies become an interesting field to expand our strategies through Things Solver Suite.
Beginning with smooth onboarding from Things Solver sales guys, through sharing the context of our data with clever and thorough data analysts, I may say that we have become satisfied and much smarter Things Solver clients. Every day, in every respect, we are progressing more and more Together!”
“Partnering with Things Solver has completely changed the game for us, turning us from a traditional Telecom into a data-powered company that really gets our customers and makes smarter business moves. With their AI skills and cloud data lake technical implementation support, we can try out new ideas fast in the hyperscaler environment and see results right away.
Working with Things Solver means we don’t just understand our customers better; we’re also ahead of the curve with best practices and fresh ideas – because they’ve always got our back with guidance and support, in a very easy-going atmosphere!”
“Working with Things Solver empowered us to start transforming our business from being a marketing platform to a data-driven organization that utilizes data to build up customer relationships and make better business decisions. With Things Solver Suite you can test and learn quickly. Learn not only what your customers want, but also learn best practices in the business, because Things Solver guys won’t let you out in the dark. They are always there for us to support, advise and deliver! As important as all before mentioned – working with you guys brings so much fun and joy!”
“Collaboration with Thing Solver is a comprehensive journey which leads from discovery to delivery. Their rapid adoption of the latest market trends and receptiveness to our needs, combined with friendly conversation, brought us added value in a relevant business context. Keep it up!”
