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What is conversational banking?

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The financial industry is undergoing a digital revolution, with traditional methods of banking being replaced by faster, more efficient, and customer-friendly solutions. Among the latest innovations in this space is conversational banking.   But what exactly is conversational banking, and why …

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How banks can utilize CDP

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Let’s get this out of the way, banks aren’t exactly starving for data. Between core banking systems, CRM tools, mobile apps, KYC protocols, and marketing platforms, there’s no shortage of information. The real question is does any of it talk …

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Retail and CDPs in 2025: What’s next?

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2025 promises to be a year when retail will finally see one of its biggest transformations.   In fact, in one study, no less than 91% of retail executives declared AI to be the most transformational technology for the industry over …

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