With the current digital banking era, customers expect highly personalized experiences across all touchpoints. Banks continue to struggle to bring customer data together and enable seamless engagement for most. This is where Customer Data Platforms (CDPs) come in to rescue …
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Prioritizing customer experience is essential for business success in both retail and e-commerce. Recent studies show that companies that prioritize customer-centric strategies beat their rivals by an astounding 80%. In response to the constantly changing customer demands, the MarTech landscape …